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Job Title:
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Regional Branch Manager
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Reports To (Title):
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V.P. Canadian Brokerage Operations
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Department:
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Canadian Brokerage Operations
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Location:
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Fort Erie
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Willson is currently looking for a REGIONAL BRANCH MANAGER for the Fort Erie/ Niagara Falls area.
The Regional Branch Manager is responsible for managing the day to day functions of the Fort Erie and Niagara Falls branch operations. A dynamic, energetic personality, team building and mentoring skills are a must. Specific responsibilities include, but are not limited to:
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Direct and oversee the release, entry and billing processes on a day to day basis of both branches. This involves traveling to and from each branch on a bi-weekly basis.
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Direct and oversee the administrative functions related to the management of staff: Time/Attendance, Performance Reviews, Train and Develop, Discipline, Coach and Mentor.
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Ensure that the Key Results Objectives (KRO’s) are achieved, communicated, monthly results are identified, and actions are taken for those that are below standards.
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Ensure compliance with all Government regulations relating to the importation of goods is met; identify any defects in policy and procedure which may effect compliance, offer methods for compliance
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Ensure compliance with all company policies and procedure are met; identify any defects in policies and procedures which may affect the quality of product and offer methods for improvement.
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Review processes within the branch to ensure maximum efficiency and to realize the largest possible margins on profits.
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Make suggestions for new processes that will enhance branch operations.
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Implement local written procedures that address port specific practices.
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Provide suggestions for systems enhancements to improve efficiencies.
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Ensure the high quality of our service is maintained; identify barriers to providing service.
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Provide suggestions on how to remove those barriers and improve service.
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Identify staffing requirements based on volumes and service levels
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All other duties as assigned
You must possess
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High School Diploma is required. College and or University Degree in Business would be preferred.
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Minimum Ten (10) years direct experience in customs brokerage environment.
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Minimum Five (5) years in a Managerial role. Specifically, leading a team, goal setting, handling conflict, time demands and customer service issues
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CCS designation is a must
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Skilled experience in the ability to effect release and entry with Customs, knowledge of other government programs related to importations, knowledge of how to prepare amends.
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Working knowledge of MS Office Suite of products.
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Strong communication skills – verbal and written is required
Problem solving, accuracy, attention to detail and analytical ability is requireAt Willson, family is first, and we recognize, support and respect each employee’s responsibility to his/her family. In our continued efforts to help our employees we offer:
- Competitive Pay
- Medical, Dental & Supplementary Health coverage
- Maternity top-up and paid time off for new Fathers
- Company paid emergency leave days
- Company contributed pension plan
- Paid Continuing Education Courses
Please send your resume to:
careers@willsonintl.com